Smart Virtual Support for Better Patient Care
At InnoVAte, we connect you with highly skilled virtual healthcare professionals who help your practice run smoothly, improve patient experience, and save valuable time.
$ SAVE MONEY
SAVE TIME
PROGRESS YOUR BUSINESS
Medical Biller
Outsourcing your virtual medical biller and clinical support to the Philippines isn’t just cost-effective — it’s a smart move that gives your practice more time for what truly matters: patient care.
What they do:
💬 Prepare and submit clean claims to insurance companies
🤝Follow up on unpaid claims and denials
🏥 Verify patient insurance coverage and eligibility
💰 Generate billing reports for your practice
Benefits for Your Practice:
✔ Faster reimbursement cycles
✔ Reduced claim denials
✔ Less administrative burden on your in-house team
Patient Care Coordinator
Outsourcing your virtual patient care coordinator and clinical support to the Philippines isn’t just cost-effective — it’s a smart move that gives your practice more time for what truly matters: patient care.
What they do:
💬 Manage appointment scheduling and confirmations
🤝Handle patient intake and registration
🏥 Provide reminders and follow-up communication
💰 Assist with insurance verification and referrals
Benefits for Your Practice:
✔ Improved patient satisfaction
✔ Streamlined scheduling process
✔ Increased patient retention rates
Medical Scribe
Outsourcing your virtual medical scribe and clinical support to the Philippines isn’t just cost-effective — it’s a smart move that gives your practice more time for what truly matters: patient care.
What they do:
💬 Document patient encounters in real-time during consultations
🤝Update EMR/EHR systems accurately
🏥 Ensure complete and detailed medical records
💰 Free up providers from typing and admin work
Benefits for Your Practice:
✔ More time for patient care
✔ Accurate and timely documentation
✔ Reduced provider burnout
Medical Coder
Outsourcing your virtual medical coder and clinical support to the Philippines isn’t just cost-effective — it’s a smart move that gives your practice more time for what truly matters: patient care.
What they do:
💬 Assign correct CPT, ICD-10, and HCPCS codes
🤝Ensure compliance with billing regulations
🏥 Collaborate with billers to reduce claim rejections
💰Update coding based on new guidelines
Benefits for Your Practice:
✔ Accurate coding for maximum reimbursement
✔ Compliance with industry standards
✔ Reduced audit risks
Administrative Staff
Outsourcing your virtual administrative staff and clinical support to the Philippines isn’t just cost-effective — it’s a smart move that gives your practice more time for what truly matters: patient care.
What they do:
💬 Handle data entry, record keeping, and document management
🤝Update EMR/EHR systems accurately
🏥 Manage emails, calls, and correspondence
💰 Prepare reports and support operational tasks
Benefits for Your Practice:
✔ Organized back-office operations
✔ Better time management for your team
✔ Cost-effective staffing solution
Customer Support
Outsourcing your virtual customer support and clinical support to the Philippines isn’t just cost-effective — it’s a smart move that gives your practice more time for what truly matters: patient care.
What they do:
💬 Assist patients in setting up telehealth appointments
🤝Guide patients on using virtual consultation platforms
🏥 Provide real-time tech and call support during sessions
💰Handle patient feedback and follow-ups
Benefits for Your Practice:
✔ Smooth virtual consultation experience
✔ Higher patient engagement
✔ Fewer missed or delayed appointments
HERE IS HOW WE DO IT:
It's as easy as 1...2...3!
Our streamlined process gets your dedicated medical VA up and running quickly — with zero hiring headaches.
1. TELL US YOUR NEEDS
We’ll learn about your workflow, software, and priorities.
2. MEET YOUR VA MATCH
We’ll pair you with a trained, pre-vetted VA who fits your specialty.
3. ONBOARD AND GO LIVE.
We integrate your VA into your team and systems.
Running Your Practice with Skilled, Reliable Talent Shouldn’t Be Hard
We take the guesswork out of hiring and training by providing dedicated healthcare-trained Virtual Assistants who integrate seamlessly into your team.
Dedicated, Pre-Vetted Healthcare VAs
Our assistants are trained in medical admin tasks, HIPAA compliance, EMR/EHR systems, and patient communication — ready to work from day one.
Cost-Effective Without Compromising Quality
Save up to 70% compared to local hires, while still getting highly skilled, reliable professionals who work your business hours.
TESTIMONIALS
See Why Clinics & Doctors Rely on Our VAs!!!
From Overwhelmed to Organized — Here’s What Our Clients Say
Our VA has been a game-changer. I spend more time with patients and less time on the phone. Best decision for our clinic.
— Dr. Emily R., Family Physician
★★★★★
I wish we hired sooner. The cost savings alone make it worth it—but the quality exceeded expectations.
— Mark S., Dental Practice Manager
★★★★★
I run a busy telehealth practice, and having a dedicated VA to manage EMR entries and patient follow-ups has been incredible. They feel like part of our in-house team.
— Dr. Kevin M., Telehealth Physician
★★★★★
FAQ
Q1: What is a Medical Virtual Assistant (MVA)?
A Medical VA is a trained professional who works remotely to support your clinic or healthcare business with tasks like appointment scheduling, billing, EMR updates, patient communication, and more — freeing you to focus on patient care.
Q2: Are your VAs HIPAA-compliant?
Yes. All our VAs undergo HIPAA training to ensure patient information is handled securely and confidentially.
Q3: Can a VA work with my EMR/EHR system?
Absolutely. Our VAs are experienced with popular EMR/EHR platforms like Kareo, Athenahealth, SimplePractice, and can quickly adapt to your preferred system.
Q4: How quickly can I get started?
In most cases, we can match you with a qualified VA and have them onboarded within 5–7 business days.
Q5: What hours will my VA work?
Our VAs adjust to your preferred time zone — whether you need standard office hours, night shifts, or split shifts.
Q6: What if I’m not satisfied with my VA?
We offer a satisfaction guarantee. If you’re not happy, we’ll work with you to find a better match quickly.
Ready to Build Your Healthcare Dream Team?
Contact us today to discuss your needs and start onboarding your healthcare virtual assistant.
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